After selecting your voucher quantity and reviewing your order, you will be transferred to PayPal who will process your payment. Once payment has been authorised, we will go ahead with your order and delivery. For any enquiries relating specifically to your payment, please contact PayPal directly. It is the responsibility of the customer to ensure that all details required for delivery to be completed (i.e. address, contact phone number or email address) are correct at the time of purchasing our vouchers.
Your privacy is very important to us – Information you supply will be used only for the purposes of processing and delivering your order. We will not pass on any information to third parties without your consent.
Vouchers are available for delivery to valid addresses in the UK. We aim to deliver your order as quickly as possible, however please allow 5 – 7 working days for delivery and please allow longer during busy periods (Christmas etc.) Our vouchers are despatched free of charge by First Class post. Compensation is not offered for late delivery; however we will inform you if your order is likely to be delayed should we encounter any unforeseen circumstances.
If your voucher arrives damaged in any way, please contact us via email at:
Gift vouchers cannot be replaced if lost, stolen or damaged
You may cancel your order within 7 days of receiving your gift voucher, as long as it has not been redeemed in any way. Please email firstname.lastname@example.org if you wish to return your voucher for a refund.
Please note that Gift Vouchers are VAT exempt and so we are not able to provide a VAT receipt.
Multiple Gift Vouchers may be redeemed in the same transaction, up to the value of the goods being purchased. Vouchers cannot be exchanged for cash and any remaining voucher balance in a transaction is not exchangeable with cash or another voucher. Any additional cost exceeding the value of the voucher during a transaction will be paid by the redeemer.
Vouchers are valid for 12 months from the date of purchase. Gift Vouchers will expire on the date marked on the Voucher. Gift Vouchers presented after their expiry date will be treated as void and are non-exchangeable and non-refundable.
Vouchers purchased from The Old Queens Head are only valid for use at The Old Queens Head, Hammersley Lane, Penn, High Wycombe, HP10 8EY.
Gift Vouchers cannot be used to purchase Gift Vouchers.
We reserve the right to amend these terms and conditions at any time.
If you require any further information at all, please contact Millie via email at:
Little Gems Country Dining
Upstairs at The Swan Inn, Broughton Road0
Milton Keynes Village, Bucks, MK10 9AH